Kuala Lumpur Jobs Client Services Analyst Position at WECHAIN FINTECH SDN. BHD.

  • Job vacancies posted on: 12 months ago


We are hiring for the position of Client Services Analyst with full time working hours for our company office, WECHAIN FINTECH SDN. BHD., for residents of Kuala Lumpur and its neighboring areas.

Candidates with expertise in Accounting/Finance & Banking/Financial and at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of RM 3,500 - RM 6,000, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, WECHAIN FINTECH SDN. BHD., is currently open recruitment for candidates who are interested in joining our office company as a Client Services Analyst.

Job Info

Position Client Services Analyst
Region Kuala Lumpur
Career Level Junior Executive
Work Experience 2 years
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Accounting/Finance, Banking/Financial
Minimum Salary MYR 3.500
Maximum Salary MYR 6.000


  • Provide efficient and excellent customer service support via live chat or email
  • Be familiar with Company’s platform and be up-to-date on general market conditions
  • Diligently and effectively manage and follow up the enquiries/complaints of the current/prospective clients
  • Understand customers ’needs and convert it constructive feedback to management
  • Continuously seek improvement to enhance team’s performance and work efficiency


  • Diploma and above in any discipline
  • Proficient in English & Mandarin in communication and writing in order to liaise with Mandarin-speaking clients
  • Great passion to develop knowledge and career in tech industry
  • Team player, who is committed and self-driven, with the ability to respond positively to a client’s request for assistance
  • Able to perform 5 days’ shift work (onsite) including weekends & Public Holidays (8am-5pm;4pm-1am ; 12am – 9am)


  • Shift allowance
  • Transport allowance
  • Bonus and incentives
  • Medical Insurance
  • Study growth fund

Experienced candidates would be considered as senior role.

Fresh graduate with excellent academic result are welcomed to apply.

Office/Company Address

Country Malaysia
Region Kuala Lumpur
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Wechain is an organization committed to marrying advanced technology to the new-age financial sector. We are a legion of service partners vendors from Baidu, Ali, Tencent, Google, Microsoft, Morgan Stanley and various major exchanges and fund securities. Our common vision is to become a BAT in the field of blockchain + digital financial application widely known and used by many.

Company Info

This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur