Kuala Lumpur Jobs Customer Care Position at WIDAD FACILITY MANAGEMENT SDN. BHD.

  • Job vacancies posted on: 12 months ago


As a competent company, we WIDAD FACILITY MANAGEMENT SDN. BHD. are looking for candidates for the position of customer care with contract work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria Primary/Secondary School/O Level, Diploma & Advanced/Higher/Graduate Diploma, experienced in Services & Customer Service and domiciled in Kuala Lumpur and surrounding areas.

Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary RM 1,600 - RM 3,700 in accordance with the decisions of our company's HRD.

Job Info

Position Customer Care
Region Kuala Lumpur
Career Level Non-Executive
Work Experience 2 years
Qualification Advanced/Higher/Graduate Diploma, Diploma, Primary/Secondary School/O Level
Type of Work Contract
Specialization Required Customer Service, Services
Minimum Salary MYR 1.550
Maximum Salary MYR 3.700
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Office/Company Address

Country Malaysia
Region Kuala Lumpur
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Widad Facility Management Sdn. Bhd. is a leading facility management company in Malaysia that offers cost-effective, tailor-made services to its customers. Widad has been in operation since 1996 and is committed to providing world-class integrated facility and property management services. We provide a range of professional and customized services to our diverse clientele ranging from single to multinationals; and government entities to private sectors. Our services include facility maintenance, refurbishment and project management, property leasing and asset management, cleaning services, canteen and restaurants management, janitorial services, landscaping services and security services. At Widad, we believe in providing a safe, healthy and user-friendly environment for our clients. We offer a professional and personalized service to each of our clients, understanding their unique needs and always taking into account the operational and financial aspects of their requirements. We strive to maximize efficiency and reduce costs, whilst also creating a secure and comfortable environment for everyone. Widad strives to be the leading facility management company in Malaysia, and as such we always keep updated on the latest trends and new technologies available in the industry to provide our clients with the most comprehensive service possible. We combine the knowledge, experience and expertise of our employees with sound management and quality control systems, with a commitment to achieve the highest standard of service.

Company Info

This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur