Klang/Port Klang Jobs Customer Service/ Admin/ Assistant Manager Position at ATL LINK Logistics

  • Job vacancies posted on: 7 months ago


ATL LINK Logistics has open a job vacancy for the domicile of Klang/Port Klang and surrounding areas as customer service/ admin/ assistant manager with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Primary/Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U & Professional Certificate and experienced and have the integrity to work in the field of Admin/Human Resources & Clerical/Administrative Support.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary RM 2,500 - RM 5,000 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company ATL LINK Logistics
Position Customer Service/ Admin/ Assistant Manager
Region Klang/Port Klang
Career Level Entry Level
Work Experience -
Qualification Higher Secondary/STPM/'A' Level/Pre-U, Primary/Secondary School/O Level, Professional Certificate
Type of Work Full-Time
Specialization Required Admin/Human Resources, Clerical/Administrative Support
Minimum Salary MYR 2.500
Maximum Salary MYR 5.000

5 days working day

microsoft word and excel

A customer service representative is responsible for handling customer inquiries, complaints, and post-sale issues. The specific job duties may include the following aspects:

Answering inquiries via phone or online chat: The customer service representative needs to respond to customer inquiries in a timely and accurate manner, solve their problems, and provide satisfactory answers.

Resolving customer complaints: The customer service representative needs to listen to customer complaints patiently, understand the specific situation, find solutions as soon as possible, and give customers a satisfactory response.

Assisting customers with post-sale issues: The customer service representative needs to assist customers in handling product returns, exchanges, repairs, and other post-sale issues to ensure that their rights are protected.

Recording customer feedback: The customer service representative needs to record customer feedback in a timely and accurate manner, including their opinions and suggestions on products, services, and customer experience.

To be an effective customer service representative, you need to have excellent communication skills, patience, and a customer-centric mindset. You should be able to handle different types of customers, including those who are upset or difficult to deal with, and be able to solve problems in a timely and efficient manner. Additionally, you should be familiar with the company’s products, services, and policies, so you can provide accurate information and advice to customers.

Office/Company Address

Country Malaysia
Region Selangor
City Klang/Port Klang
Map Google Map


  • communication skill

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Company Description

ATL Link Logistics is a logistics company that specializes in connecting with customers in India. Our main business is providing logistics services through our dedicated sales team. We are committed to providing high-quality services and building strong relationships with our customers in India. With our experienced staff and advanced technology, we are well-positioned to meet the needs of our clients and help them succeed in the global marketplace.

Company Info

  • Industry: Transportation / Logistics
  • Registration No.: JR0138914-X
  • Company Size: 1 - 50 Employees
  • Benefits & Others: Miscellaneous allowance, Medical, Parking, Vision, Regular hours, Mondays - Fridays, Casual (e.g. T-shirts)
  • Specific Location: Bandar Botanic
This vacancy is suitable for those of you who live in the following areas: Selangor