Shah Alam/Subang Jobs Customer Service Executive Position at MiCare Sdn Bhd

Image MiCare Sdn Bhd
  • Job vacancies posted on: 12 months ago


Hi, there! Are you that lucky person we are looking for which will join our company? We will be delighted to have you!

We are hiring for candidates in the residents of Shah Alam/Subang and the surrounding regions, we are open recruitment for the positions as Customer Service Executive in our business office, MiCare Sdn Bhd.

This is a decent opportunity for you who are willing to work under full time working hours.

Candidates with a Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree or even higher and greatly experienced in Services & Customer Service are especially required. Because our company values a competitive and professional work atmosphere, the candidates we seek must be dependable, honest, disciplined, and diligent.

We can offer you a salary that is generally between RM 2,000 - RM 2,500, which is competitive and reasonable. But no need to be worry! If you are beyond our expectations and dedicated to bringing our company to be much better with the credibility that you can offer, the salary range is negotiable and also can be changed according to our company HRD agreement.

Job Info

Company MiCare Sdn Bhd
Position Customer Service Executive
Region Shah Alam/Subang
Career Level Junior Executive
Work Experience 1 year
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Higher Secondary/STPM/'A' Level/Pre-U, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary MYR 2.000
Maximum Salary MYR 2.500


MiCare, you join a team of caring, dynamic, courageous and dependable individuals who are working together to make healthcare more accessible in Asia.

What We Offer?

  • Attractive Salary
  • Great Bonus
  • Free Parking
  • Accommodations
  • Career Growth

What You Will Be Accountable For 

  • Attending to inbound calls coming in through the dedicated toll free line.
  • Attend to customer enquiries and complaints and provide appropriate resolution services in a consistent and professional manner.
  • To meet service targets by achieving both service and productivity level by ensuring all inquiries are answered.
  • Liaise with technical team on quick and efficient resolution of customer issues and queries.
  • Candidate with knowledge in handling Guarantee Letter (GL) issuance is added advantage.
  • Result orientated with sense of urgency, co cooperativeness & eagerness in ensuring efficient teamwork in delivering excellent services to clientele.

Essential Experience, Skills And Knowledge

  • Diploma holders, 1 years working experience in Third Party Administration (TPA) / call centre and hospitality industry is added advantage.
  • Good English & Bahasa Malaysia communication skills.
  • Good computer skills and meticulous with details.
  • Must be able to read and write English due to clientele portfolio.
  • Has a pleasant disposition and clear intonation over the telephone.
  • Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
  • Willingness to work late/on shift/work as/when required.
  • Posses own transport.

Office/Company Address

Country Malaysia
Region Selangor
City Shah Alam/Subang
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

MiCare Group, a joint venture of Zuellig Pharma Group, IFC (a member of WorldBank) and Mitsui & Co, was incorporated with the objective to help corporations, insurance companies and employers to control escalating costs of healthcare and at the same time promote health management through various health promotion programs and health education. We believe that the extensive resources of our joint venture partners will complement our core TPA services for insurers and employers and will position us for further expansion into other services to improve patient outcomes while managing the rising cost of healthcare.MiCare aims to expand our range of services to clients in Malaysia as well as regionally across Asia.

Company Info

  • Industry: Healthcare / Medical
  • Registration No.: 727400-M
  • Company Size: 201 - 500 Employees
  • Average Processing Time: 3 days
  • Benefits & Others: Dental, Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
  • Specific Location: Bukit Jelutong
This vacancy is suitable for those of you who live in the following areas: Selangor