Petaling Jaya Jobs Customer Service Executive – Taiwan Market Position at FUJIFILM Business Innovation Malaysia Sdn. Bhd.

Image FUJIFILM Business Innovation Malaysia Sdn. Bhd.
  • Job vacancies posted on: 7 months ago


We are hiring for the position of Customer Service Executive - Taiwan Market with full time working hours for our company office, FUJIFILM Business Innovation Malaysia Sdn. Bhd., for residents of Petaling Jaya and its neighboring areas.

Candidates with expertise in Services & Customer Service and at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of RM 3,000 - RM 4,500, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, FUJIFILM Business Innovation Malaysia Sdn. Bhd., is currently open recruitment for candidates who are interested in joining our office company as a Customer Service Executive - Taiwan Market.

Job Info

Company FUJIFILM Business Innovation Malaysia Sdn. Bhd.
Position Customer Service Executive - Taiwan Market
Region Petaling Jaya
Career Level Entry Level
Work Experience -
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary MYR 3.000
Maximum Salary MYR 4.500

Job Description:

  • Assist FUJIFILM Business Innovation customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.
  • As a first point of contact, promote a unified and professional image of the Customer Support Center (CSC) and FUJIFILM Business Innovation as a whole.
  • Use available Knowledge Bases to efficiently and accurately diagnose and resolve hardware or software related problems to maximize device up time and minimize escalations to Engineers or Technical Specialists.
  • Correctly identify call type, utilize appropriate system resource and adhere to logging procedures.
  • Processing of consumables and supplies orders for customers.
  • Conduct daily activities in accordance with FUJIFILM Business Innovation’s policies, procedures and code of conduct.
  • Conduct daily activities in a quality and environmentally responsible manner in accordance with FUJIFILM Business Innovation’s policies.


  • Diploma / Degree in any discipline. IT Fresh graduate is encouraged to apply.
  • At least one (1) year working experience in contact center or customer support related field would be an advantage.
  • Proficient in relevant computer applications like MS Office.
  • Able to work on rotational shifts and public holidays.
  • 会讲,会写,会打,会明白 繁体中文

Office/Company Address

Country Malaysia
Region Selangor
City Petaling Jaya
Map Google Map


  • Work-life balance
  • Multiracial

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Company Description

FUJIFILM Business Innovation Malaysia Sdn Bhd is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd, it is a MSC status company providing shared services activities of Customer Support, Technical Support and Finance Service Operations to 13 Operation Companies across Asia Pacific Region. In tandem with the rapid growth operation and expansion project, we would like to invite candidates with strong passion to join us in a diverse working culture.

Company Info

  • Industry: Computer / Information Technology (Software)
  • Registration No.: 200501001347
  • Company Size: 501 - 1000 Employees
  • Average Processing Time: 24 days
  • Benefits & Others: Dental, Medical, Loans, Vision, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: Selangor