Melaka Jobs Customer Service Position at HAYAN PRINTS (M) SDN BHD
- Job vacancies posted on: 11 months ago
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Our company, HAYAN PRINTS (M) SDN BHD is currently opening occasion for those of you who are interested in becoming a part of our company specifically Melaka and its surrounding areas. For those of you who are interested to be a part of our company with the position of Customer Service and able to work in the WFO (Work From Office) system with full time working hours.
We will openly welcome you if you meet these following criteria:
- Qualification: Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree
- Experienced in Services & Customer Service
- Honest, disciplined, and responsible
- Uphold professionalism in the work environment
We offer you a fairly competitive base salary of RM 2,500 - RM 3,000 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.
Job Info
| Company | HAYAN PRINTS (M) SDN BHD |
| Position | Customer Service |
| Region | Melaka |
| Career Level | Junior Executive |
| Work Experience | 1 year |
| Qualification | Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Degree |
| Type of Work | Full-Time |
| Specialization Required | Customer Service, Services |
| Minimum Salary | MYR 2.500 |
| Maximum Salary | MYR 3.000 |
Job Description
1. Answering questions about a company’s products or services
– To provide quick, accurate, and comprehensive responses to customers and prospects.
2. Processing orders and transactions
– Receiving and processing incoming orders, handling order cancellations, product returns, or exchanges. Ensure customer orders and transactions are processed in an efficient and timely manner.
3. Delivering information about a company’s offering
– Assists customers with product/service inquiries, ensuring a positive service experience and customer satisfaction.
4. Providing proactive customer outreach
– Identify and assess customers’ needs to achieve satisfaction.
5. Handling customer complaints
– Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
6. Collecting and analyzing customer feedback
– Follow up with customers and take notes of their suggestions on what can be potentially improved.
7. Responding to customer reviews
8. To calculate the breakdown cost and prepare a quotation to customer.
Requirements:
1. A bachelor’s degree in business administration or a related field.
2. 2 or more years experiences in sales & marketing / admin department.
3. Computer literacy.
4. Good administrative, organizational, and problem-solving skills.
5. Ability to multitask, and meet deadlines.
6. Current knowledge of industry trends and regulations.
Office/Company Address
| Country | Malaysia |
| Region | Malacca |
| City | Melaka |
| Map | Google Map |
Benefit
- Yearly Increment
- Bonus & Incentive
- Job Security
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Company Description
Hayan Prints (M) Sdn Bhd is a subsidiary of a listed company in Bursa Malaysia. Our company possessing ISO 9001, ISO 14001 and HACCP accreditation; located at Taman Teknologi Cheng Malacca. We specializes in the manufacturing and printing of packaging boxes using paper and cardboard-based materials.
In line with our expansion, we invite competent, motivated and customer-focused individuals to join our organization for the position listed.
Company Info
- Industry: Manufacturing / Production
- Registration No.: 382661-M
- Company Size: 201 - 500 Employees
- Average Processing Time: 27 days
- Benefits & Others: Education support, Medical, Parking, Casual (e.g. T-shirts), Employee Training & Development, Monday - Friday
This Job Vacancies Grouping Tag:
- Customer Service position job vacancies
- Full-Time job vacancies in Melaka 2023
- job vacancies for Advanced/Higher/Graduate Diploma
- job vacancies for Bachelor's Degree
- job vacancies for Diploma
- job vacancies for Post Graduate Diploma
- job vacancies for Professional Degree
- job vacancies in the city of Melaka 2023
