Kuala Lumpur Jobs Customer Service & Network Assistant / Officer (shift Scheme) Position at 3GO Technology Sdn Bhd

Image 3GO Technology Sdn Bhd
  • Job vacancies posted on: 7 months ago


Candidates who are domiciled in Kuala Lumpur and its surroundings and meet these following minimum criteria:

  • Qualification: Bachelor's Degree, Post Graduate Diploma & Professional Degree
  • Experienced in Services & Customer Service
  • Behave in a disciplined, honest, responsible, and professional manner in the work environment.

The initial salary that we can offer is quite competitive with a range of RM 3,000 - RM 5,000. If the credibility and experience that the candidate has exceeds the minimum criteria we need, the salary can change and adjusted according to the decisions of our company's HRD agreement.

Job Info

Company 3GO Technology Sdn Bhd
Position Customer Service & Network Assistant / Officer (shift Scheme)
Region Kuala Lumpur
Career Level Senior Executive
Work Experience 2 years
Qualification Bachelor's Degree, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary MYR 3.000
Maximum Salary MYR 5.000


  • Responsible for Customer Services to company products (but not limited to SMS, Voice, Cloud)
  • Handle customer enquiries and Assist to answers
  • Provide quality customer service
  • Ensure the system is functioning properly
  • On shift schedule
  • Ad hoc projects as assigned by supervisor

Job Description

  • Assist to supervise the daily operation of SMS, Voice system and Cloud service
  • Manage and mentor junior staff to ensure excellent customer service
  • Handle customer enquiries and solve the problems
  • Ensure Excellent customer service
  • Ensure the system is functioning properly
  • Prepare reports for management review
  • Ad-hoc projects as assigned by supervisor 

Job Requirement

  • Higher Diploma in Business Administration, Computer Science or related disciplines
  • A least 1 year experience in Telecommunications operators customer service
  • Self-motivated, ability to prioritize multiple tasks and work under pressure
  • Excellent problem solving skill
  • Proficient in MS Office and Word Processing
  • Fluent in English, Mandarin and Bahasa. Able to speak in Mandarin is a MUST.
  • More experience will be considered as Officer

Office/Company Address

Country Malaysia
Region Kuala Lumpur
Address GlobAlts Technology System Sdn Bhd (HP DOP), Menara Glomac , Block A2-9 , Off Jalan damansara Damansara, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Malaysia
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  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

A start-up network company, headquartered in Hong Kong with strong technical capabilities and logistical support, 3GO Technology Sdn Bhd is a professional international telecommunication service provider, servicing more than 200 countries and regions worldwide, including China, Japan, Indonesia, Europe and the U.S. We specialist in providing telecommunication services to corporations, public interest organizations and individuals.

3GO Technology's business solutions include Short Message Service (AboSEND), Voice Line Service, Voicebot Intelligent Voice Robot System (AboTALK), International Data Card Service (AboSIM) and MICROUD, a professional cloud infrastructure service as well as providing bandwidth and technical support services.

Company Info

  • Industry: Computer/Information Technology (Hardware)
  • Registration No.: 1496170-M
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 1 day
  • Benefits & Others: Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts), Over time allowance
This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur