Kuala Lumpur Jobs Customer Service – Night Shift Position at DOLPHIN MANAGEMENT & TRAVEL (M) SDN. BHD.

  • Job vacancies posted on: 7 months ago


DOLPHIN MANAGEMENT & TRAVEL (M) SDN. BHD. has open a job vacancy for the domicile of Kuala Lumpur and surrounding areas as customer service - night shift with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Diploma & Advanced/Higher/Graduate Diploma and experienced and have the integrity to work in the field of Services & Customer Service.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary RM 2,000 - RM 2,800 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Position Customer Service - Night Shift
Region Kuala Lumpur
Career Level Entry Level
Work Experience 1 year
Qualification Advanced/Higher/Graduate Diploma, Diploma
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary MYR 2.000
Maximum Salary MYR 2.800

Customer Service Representative Responsibilities:

1) Maintaining a positive, empathetic, and professional attitude toward customers at all times.

2) Responding promptly to customer inquiries.

3) Communicating with customers through various channels.

4) Acknowledging and resolving customer complaints.

5) Providing feedback on the efficiency of the customer service process.

6) Managing a team of junior customer service representatives.

7) Ensure customer satisfaction and provide professional customer support.

Office/Company Address

Country Malaysia
Region Kuala Lumpur
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

Dolphin Management & Travel (M) Sdn. Bhd. is an established travel agency in Malaysia. Established in 2012, Dolphin Management & Travel (M) Sdn. Bhd. specializes in providing excellent travel services and tour packages for both business and leisure travellers. We are dedicated to providing our customers with top-notch service and offer competitive prices on multiple products such as flight tickets, car rental, tours, and accommodation. With a team of knowledgeable, experienced, and highly trained travel professionals, we strive to provide clients with an enjoyable travelling experience in the most cost-efficient way. Plus, we are also proud to create exclusive holiday packages to fit any budget and preference. With our commitment to excellence, you can rest assured that your journey with Dolphin Management & Travel (M) Sdn. Bhd. will be worry-free and delightful.

Company Info

This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur