Selangor Jobs Customer Service Representative (wfh) Position at Company Confidential

Image Company Confidential
  • Job vacancies posted on: 7 months ago


Company Confidential has open a job vacancy for the domicile of Selangor and surrounding areas as customer service representative (wfh) with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Primary/Secondary School/O Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree and experienced and have the integrity to work in the field of Services & Customer Service.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary RM 2,800 - RM 4,500 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company Company Confidential
Position Customer Service Representative (wfh)
Region Selangor
Career Level Junior Executive
Work Experience 1 year
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Primary/Secondary School/O Level, Professional Degree
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary MYR 2.800
Maximum Salary MYR 4.500

Our company is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.


  • Responding to live chats professionally and answer customers’ enquiries.
  • Acquire detailed knowledge and understand the operation to resolve customer issue and promote good customer experience.
  • Handling customer complaints and providing appropriate solutions and alternatives within the time limits.
  • Support any other ad hoc or administrative duties as assigned related to customer service from time to time.
  • Ensure customer satisfaction and provide professional customer support.


  • Has experience in any customer service industry, preferable in a virtual environment.
  • Able to work on 24/7 rotating shifts, including public holidays and weekends.
  • Able to read and write in English, Bahasa Melayu and Mandarin.
  • Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
  • Ability to multi-task, prioritize, and manage time effectively, as well as possess creative thinking and problem-solving skill.
  • Agree to sign a confidentiality agreement to protect customer and company benefits.

Office/Company Address

Country Malaysia
Region Selangor
Map Google Map


  • Systematic and organised learning strategy for the organisation!
  • Monthly Top Performer Bonus & Engagement activities
  • Potential career development for all level of talent to explore!

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Company Description

We are well-established manufacturing company based in Shah Alam. Due to rapid expansion and growth in our organization structure.

We are now inviting experienced and qualified candidates to build a challenging career with us.

Company Info

  • Industry:
  • Specific Location: Kota Kemuning, Shah Alam
This vacancy is suitable for those of you who live in the following areas: Selangor