Bayan Lepas Jobs Customer Support Officer Position at Company Confidential

Image Company Confidential
  • Job vacancies posted on: 7 months ago


We are hiring for the position of Customer Support Officer with full time working hours for our company office, Company Confidential, for residents of Bayan Lepas and its neighboring areas.

Candidates with expertise in Services & Customer Service and at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of RM 2,500 - RM 3,500, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, Company Confidential, is currently open recruitment for candidates who are interested in joining our office company as a Customer Support Officer.

Job Info

Company Company Confidential
Position Customer Support Officer
Region Bayan Lepas
Career Level Junior Executive
Work Experience 1 year
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary MYR 2.500
Maximum Salary MYR 3.500

Customer Support (Based in Penang)

Job Description:

The main purpose of the position is to handle and solving customer enquiries and request promptly, accurately, and professionally through messaging apps. To resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.


  • Ensure timely completion of reporting.
  • Data input into computerized accounting system.
  • Able to prioritize task when assigned and organized.
  • Preferably good in Mathematics.
  • Possess a positive attitude, initiative, responsible and takes ownership of issues.
  • Able to work closely with different levels of people, including management and customers.
  • Multitask and work well in a fast-paces environment.
  • Able to work with minimum supervision.
  • Handle ad-hoc tasks assigned by immediate supervisor and management.


  • Candidate must possess at least Graduate Diploma, Bachelor’s Degree holder in Business Administration, information Technology and other relevant field.
  • Fresh graduate is encouraged to apply.
  • Required Skill(s): Good in Mathematics, Microsoft Excel & Words.
  • Mandarin Speaking will be prioritized due to market requirements.
  • Self-Motivated, Proactive, aggressive and independent.
  • Has strong leadership experience and skills.
  • Candidate(s) can start work immediate will be priorities.
  • Required language(s): English, Mandarin
  • Able work in shift pattern (including, weekends and public holidays).

What do we provide to you for you to succeed?

  • You will be remunerated with Good Basic Salary based on experience.
  • Working with stable & well-established company.
  • Strategic location –a safe environment
  • Annual Performance Bonus
  • Fun & cozy workplace & colleagues.
  • Your Medical Claims Are On Us.
  • We host annual dinners & festive events as an appreciation for all our staff’s hard work.
  • Colleagues like family.

Be part our amazing group!!

Only shortlisted candidates will be notified.

Office/Company Address

Country Malaysia
Region Penang
City Bayan Lepas
Map Google Map


  • Your Medical, Dental & Vision Claims Are On Us.
  • Will be remunerated with Good Basic Salary based on experience
  • Annual Performance Bonus

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Company Description

We are well-established manufacturing company based in Shah Alam. Due to rapid expansion and growth in our organization structure.

We are now inviting experienced and qualified candidates to build a challenging career with us.

Company Info

  • Industry:
  • Specific Location: Kota Kemuning, Shah Alam
This vacancy is suitable for those of you who live in the following areas: Penang