Executive/manager, Customer Service Operations Vacancies at PCM KLANG MOTOR SDN. BHD.

Image PCM KLANG MOTOR SDN. BHD.
  • Job vacancies posted on: 12 months ago

Translate

We are hiring for the position of Executive/Manager, Customer Service Operations with full time working hours for our company office, PCM KLANG MOTOR SDN. BHD., for residents of Klang/Port Klang, Puchong, Subang Jaya & Selangor - Others and its neighboring areas.

Candidates with expertise in Services & Customer Service and at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of RM 1,600 - RM 3,700, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, PCM KLANG MOTOR SDN. BHD., is currently open recruitment for candidates who are interested in joining our office company as a Executive/Manager, Customer Service Operations.

Job Info

Company PCM KLANG MOTOR SDN. BHD.
Position Executive/manager, Customer Service Operations
Region Klang/Port Klang, Puchong, Subang Jaya
Career Level Manager
Work Experience 3 years
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary MYR 1.550
Maximum Salary MYR 3.700

1-     Responsible for achieving targeted workshop productivity, efficiency and labour sales through effective utilization of 3-in-1 as a management tool.

2-     Responsible for the handover of vehicle to Service Advisor with all customer request duly attended as promised.

3-     Ensure strict compliance to company’s policies and procedures pertaining to warranty jobs, cash and credit cards.

4-     Ensure prompt submission of well documented special service campaigns, technical report and fix-it-right programs.

5-     Monitor & manage daily B&P workshop operations.

6-     Compliance to Toyota B&P standard operating procedures.

7-     Strategize in carrying out marketing activities and expand spotter network, to achieve B&P targets.

8-     Liaise with the respective team leaders in identifying the training needs and selection of suitable technician for the respective technical training programs.

9-     Initiate regular meeting/discussion/report on job distribution, handover and other related operational problems to achieve high degree of customer satisfaction.

10-  Undertake any other ad-hoc assignments or duties assigned by superior when required.

Job Requirements

1-     Diploma or Bachelor’s Degree in Marketing/Mass Comm/Business Admin or equivalent.

2-     At least three (3) years of working experience in CRM, customer service and marketing communication. Automotive line is preferred.

3-     Must be hands on, detail oriented and dedicated.

4-     Independent and able to work under pressure and multitasking environment.

5-     Ability to interact with all levels of people to address arising issues.

6-     Fluent written and spoken in English & Bahasa Melayu.

7-     Customer oriented with ability to interact with people effectively.

8-     Dynamic interpersonal skills with ability to manage the team.

9-     Responsible, meticulous and possess good working attitude.

Office/Company Address

Country Malaysia
Region Selangor
City Klang/Port Klang
Map Google Map
Country Malaysia
Region Selangor
City Puchong
Map Google Map
Country Malaysia
Region Selangor
City Subang Jaya
Map Google Map
Country Malaysia
Region Selangor
Map Google Map

Benefit

  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

Apply for Work

Please note that the information contained may change at any time.

Mostly, applying for a job is free of charge, you have to be careful when applying for a job.

Tips from admin. Use polite language and promote yourself as attractively as possible so that the related HRD/Staff is interested in you.

Good luck getting the job you want.

Job Application Instructions

  1. Go to the "Apply Now" link above
  2. If you don't have an account yet, please register first, create a profile/upload a resume according to your personal data
  3. If you have registered, you can immediately log in
  4. Promote yourself through the tertara job application form
  5. Done, please wait.

Share this Job Vacancy

Company Description

PCM Klang Motor is a 4s Toyota dealer located in Klang area. We are committed to conduct our business and service acording to the highest level of ethics. On the other hand, we continue to train ourselves and our company to be more compentence to meet customer's high level of satisfaction.

Company Info

  • Industry: Automobile / Automotive Ancillary / Vehicle
  • Registration No.: 1254356-K
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 28 days
  • Benefits & Others: Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: Selangor

Vacancies Recommendations at Klang/Port Klang

Image VALMECH ENGINEERING SDN. BHD.

VALMECH ENGINEERING SDN. BHD.

8 months ago
  • Salary: MYR 1.550 - 3.700
  • Position: Project Engineer (chemical / Mechanical Engineer)
  • Region: Klang/Port Klang, Selangor
Image Coolblog Dessert Sdn Bhd

Coolblog Dessert Sdn Bhd

8 months ago
  • Salary: MYR 1.600 - 1.600
  • Position: Coolrista (full Time) -  Suria Jaya Mall
  • Region: Klang/Port Klang, Selangor
Image RPS TRADERS SDN BHD

RPS TRADERS SDN BHD

8 months ago
  • Salary: MYR 3.000 - 3.500
  • Position: Account Executive
  • Region: Klang/Port Klang, Selangor
Image RPS TRADERS SDN BHD

RPS TRADERS SDN BHD

8 months ago
  • Salary: MYR 3.700 - 4.200
  • Position: Assistance Manager
  • Region: Klang/Port Klang, Selangor
Image TOPTEK ENGINEERING SERVICES SDN. BHD.

TOPTEK ENGINEERING SERVICES SDN. BHD.

8 months ago
  • Salary: MYR 2.000 - 2.800
  • Position: Project Executive
  • Region: Klang/Port Klang, Selangor
Image KO SKIN SPECIALIST

KO SKIN SPECIALIST

8 months ago
  • Salary: MYR 5.000 - 7.000
  • Position: Assistant Marketing Manager - 营销副经理
  • Region: Klang/Port Klang, Selangor
Image Aluminium Company of Malaysia Berhad

Aluminium Company of Malaysia Berhad

8 months ago
  • Salary: MYR 5.000 - 6.800
  • Position: Automation Engineer
  • Region: Klang/Port Klang, Selangor
Image Barry Callebaut Malaysia Sdn Bhd

Barry Callebaut Malaysia Sdn Bhd

8 months ago
  • Salary: MYR 1.550 - 3.700
  • Position: Production Operator
  • Region: Klang/Port Klang, Selangor

Vacancies Recommendations at Puchong

Image A-Look Eyewear Sdn Bhd

A-Look Eyewear Sdn Bhd

8 months ago
  • Salary: MYR 3.500 - 5.000
  • Position: Business Development Executive
  • Region: Puchong
Image Coolblog Dessert Sdn Bhd - Non Exec

Coolblog Dessert Sdn Bhd – Non Exec

8 months ago
  • Salary: MYR 1.550 - 3.700
  • Position: Coolrista (part Time) - Bhp Puchong
  • Region: Puchong, Selangor
Image ASCENTA RESOURCES SDN BHD

ASCENTA RESOURCES SDN BHD

8 months ago
  • Salary: MYR 1.500 - 2.000
  • Position: Indoor Sales Coordinator
  • Region: Puchong, Selangor
Image Coolblog Dessert Sdn Bhd

Coolblog Dessert Sdn Bhd

8 months ago
  • Salary: MYR 1.500 - 1.600
  • Position: Coolrista (full Time) - nsk One City
  • Region: Puchong, Selangor
Image Coolblog Dessert Sdn Bhd

Coolblog Dessert Sdn Bhd

8 months ago
  • Salary: MYR 1.500 - 1.600
  • Position: Coolrista (full Time) - hero Market Bandar Puteri
  • Region: Puchong, Selangor
Image I&E CONVERGE SDN. BHD.

I&E CONVERGE SDN. BHD.

8 months ago
  • Salary: MYR 1.550 - 3.700
  • Position: It Support
  • Region: Puchong, Selangor
Image HX Thermal Solution Sdn Bhd

HX Thermal Solution Sdn Bhd

8 months ago
  • Salary: MYR 1.550 - 3.700
  • Position: Senior Technical Sales Engineer
  • Region: Puchong
Image Cabin Studio Sdn Bhd

Cabin Studio Sdn Bhd

8 months ago
  • Salary: MYR 2.500 - 3.000
  • Position: Interior Designer
  • Region: Puchong, Selangor

Vacancies Recommendations at Subang Jaya

Image CHEW & YAP

CHEW & YAP

8 months ago
  • Salary: MYR 1.550 - 3.700
  • Position: Conveyancing / Litigation Clerk
  • Region: Subang Jaya
Image Taylor's University

Taylor’s University

8 months ago
  • Salary: MYR 4.600 - 6.440
  • Position: Assistant Manager - Business Development (b2c) - Southern & Melaka
  • Region: Subang Jaya
Image Taylor's University

Taylor’s University

8 months ago
  • Salary: MYR 3.500 - 4.900
  • Position: Executive - International Student Recruitment
  • Region: Selangor, Subang Jaya
Image Two Points Sdn Bhd

Two Points Sdn Bhd

8 months ago
  • Salary: MYR 3.000 - 4.200
  • Position: Procurement Executive
  • Region: Selangor, Subang Jaya
Image Dae.Janji Sdn Bhd

Dae.Janji Sdn Bhd

8 months ago
  • Salary: MYR 1.800 - 2.000
  • Position: Front Of House Service Crew
  • Region: Subang Jaya
Image TOPOINT BUILDER SDN BHD

TOPOINT BUILDER SDN BHD

8 months ago
  • Salary: MYR 2.300 - 3.800
  • Position: Human Resources Executive
  • Region: Selangor, Subang Jaya
Image Kruvent Industries (M) Sdn Bhd

Kruvent Industries (M) Sdn Bhd

8 months ago
  • Salary: MYR 1.550 - 3.700
  • Position: Account Executive
  • Region: Selangor, Subang Jaya
Image Kruvent Industries (M) Sdn Bhd

Kruvent Industries (M) Sdn Bhd

8 months ago
  • Salary: MYR 1.550 - 3.700
  • Position: Senior Service And Maintenance Engineer
  • Region: Selangor, Subang Jaya