Klang/Port Klang Jobs Export/import Customer Service Executive Position at Forward Freight Services Sdn Bhd

Image Forward Freight Services Sdn Bhd
  • Job vacancies posted on: 10 months ago


Our company Forward Freight Services Sdn Bhd is currently looking for candidates who are domiciled in Klang/Port Klang and surrounding areas with minimum criteria Diploma & Advanced/Higher/Graduate Diploma and experienced in the field of Services & Logistics/Supply Chain, as well as behave in a disciplined and honest manner, to then be placed in the position of export/import customer service executive and be able to work in full time system.

In accordance of our HRD decision, the net salary we can offer is of RM 2,500 - RM 3,200 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.

Job Info

Company Forward Freight Services Sdn Bhd
Position Export/import Customer Service Executive
Region Klang/Port Klang
Career Level Junior Executive
Work Experience 1 year
Qualification Advanced/Higher/Graduate Diploma, Diploma
Type of Work Full-Time
Specialization Required Logistics/Supply Chain, Services
Minimum Salary MYR 2.500
Maximum Salary MYR 3.200

Job Requirements:

-Minimum Diploma holder

-At least 1 year experience in logistics industry

-Good computer skills – Microsoft Office (Excel, Word, PowerPoint)

Able to converse in English, Bahasa Malaysia

-Self-motivated, independent, able to meet tight deadlines and good communication skills

Job Descriptions:

1) Export

-Responsible for the preparation of ocean and land shipment booking and related shipping documents

-Ensure shipping/transportation activities comply with legal statutory

-Prepare billing for nomination shipment based on quotation timely

-Tracking and follow up all shipments and update Agents/Customers with relevant documentations and proof of delivery from the carriers

-Attend and response to customer/agents rates enquiry and all other inquiry accurately and in a timely manner

-Attend to customer’s service failures complaint expeditiously and ensure corrective action taken with speed of execution

2) Import

-Coordinate shipping documents from customer and update customer for shipment arrival status

-Coordinate with customer for BL confirmation and pre-alert from oversea agent after commercial team secures the business

-Provide draft K1 to customer for duties and tax verification

-Forward duty and tax to finance for approval

-Coordinate with customer for delivery arrangement and ensure shipping/transportation activities comply with legal statutory

-Attend to customer’s service failures complaint expeditiously and ensure corrective action taken with speed of execution

**Work placement will depends on your work experience either in export or import ocean freight.

Office/Company Address

Country Malaysia
Region Selangor
City Klang/Port Klang
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Company Description

Forward Freight Services Sdn Bhd is a leading freight forwarding company and a member of a Logistics International Network. In line with our expansion, we would like to invite dynamic, aggressive and qualified candidates for the advertised position.

Company Info

  • Industry: Transportation / Logistics
  • Registration No.: 198401003062
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 24 days
  • Benefits & Others: Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: Selangor