East Jobs It – Helpdesk Officer | Cert + Ojt Provided- No Experience Required | Up To 2400 Position at Alphaeus Pte Ltd
- Job vacancies posted on: 9 months ago
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Our company Alphaeus Pte Ltd is currently looking for candidates who are domiciled in East and surrounding areas with minimum criteria Not Specified and experienced in the field of Computer/Information Technology & IT-Network/Sys/DB Admin, as well as behave in a disciplined and honest manner, to then be placed in the position of it - helpdesk officer | cert + ojt provided- no experience required | up to 2400 and be able to work in contract system.
In accordance of our HRD decision, the net salary we can offer is of RM 1,600 - RM 3,700 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.
Job Info
| Company | Alphaeus Pte Ltd |
| Position | It - Helpdesk Officer | Cert + Ojt Provided- No Experience Required | Up To 2400 |
| Region | East |
| Career Level | Junior Executive |
| Work Experience | 1 year |
| Qualification | Not Specified |
| Type of Work | Contract |
| Specialization Required | Computer/Information Technology, IT-Network/Sys/DB Admin |
| Minimum Salary | MYR 1.550 |
| Maximum Salary | MYR 3.700 |
- Be available to take calls
- Provide first level support to troubleshoot and solve technical problems.
- To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight..
- Prompt response to queries via voicemail / email / fax.
- Accurate assessment/ resolution of problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
- Coordination for employee user account administration, activation, changes, and terminations.
- Receive and answer all users’ IT service request calls.
Requirements:
- Good command in English to liaise with different entities
- Min NITEC/Diploma in any discipline
Office/Company Address
| Country | Malaysia |
| Region | East |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Established in 2018, Alphaeus has just one goal in mind – to be a one-stop IT solution provider for all Information Technology (IT) support services in Singapore. A fast-growing IT management company, it focuses on supporting businesses with technology and outsourcing solutions. Alphaeus is engaged in several large contracts with clients from both public and private sectors. Alphaeus has established extensive standard operating procedures (SOP), which is customizable to suit customers’ environments.
In Alphaeus, we aim to provide good quality service to meet customer demands and changing needs.
Company Info
- Industry: Consulting (IT, Science, Engineering & Technical)
- Registration No.: 201837393M
- Company Size: 201 - 500 Employees
- Benefits & Others: Medical, Casual (e.g. T-shirts)
