Kuala Lumpur Jobs Junior It Support (中文) Position at Wudx Solutions SDN. BHD.

Image Wudx Solutions SDN. BHD.
  • Job vacancies posted on: 12 months ago


We are open recruitment and happily inform you that we are looking for candidates to fill the position of Junior IT Support (中文) in our company, Wudx Solutions SDN. BHD.. For candidates who reside in Kuala Lumpur and its neighboring regions, we are looking for you to be a part of us and work in our company office, and able to labor under a full time system.

We have specific requirements for each of our employees as well as potential workers, because we are a professional and knowledgeable business in the field we work in. We are interested in hearing from you as soon as possible if you have expertise in the fields Services & Tech & Helpdesk Support and possess a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree or higher.

We offer you a fairly competitive salary that can be adjusted depending on the credibility you can contribute to our company. It typically ranges from RM 3,000 - RM 4,500 and likely to change at any time. This salary negotiation must be agreed based on our company's HRD agreement.

Job Info

Company Wudx Solutions SDN. BHD.
Position Junior It Support (中文)
Region Kuala Lumpur
Career Level Junior Executive
Work Experience 1 year
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Certificate, Professional Degree
Type of Work Full-Time
Specialization Required Services, Tech & Helpdesk Support
Minimum Salary MYR 3.000
Maximum Salary MYR 4.500

Responsibilities 岗位职责:

·       Manage the delivery of server orders and provide after-sales maintenance to customers.

·       管理服务器订单的交付,并为客户提供售后维护。

·       Collect, analyze, and resolve technical issues that customers encounter, both before and after the sale.

·       收集、分析和解决客户在售前和售后遇到的技术问题。

·       Adhere to strict work handover protocols and provide consistent and accurate information.

·       严格按照规范做工作交接,保证信息同步准确。

·       Follow the company’s customer service standards and procedures and stay up-to-date with the latest products and technologies.

·       遵循公司的客户服务标准和流程,及时了解最新的产品和技术。

·       Ensuring customer satisfaction and maintaining the company’s reputation for excellent customer service.

·       确保客户满意并维护公司卓越客户服务的声誉。

Requirements 岗位要求:

·       Minimum Diploma/Degree in I IT technology or a related field required

·       最低学历要求拥有IT技术或相关领域的文凭/学位

·       Fluet in 中文 (both spoken and written)

·       精通中文(口语与书写)

·       Proficient in Windows, with basic knowledge of Linux and databases.

·       Familiar with server and storage products as well as network equipment installation.

·       熟悉服务器、存储产品以及网络设备的安装。

·       Understand the configuration and maintenance of network switches, routing devices and security products

·       理解网络交换机、路由设备和安全产品的配置和维护。

Benefits 福利:

·       5-day workweek 五天制工作

·       EPF, SOCSO, EIS

·       Allowance 津贴

·       Monthly KPI Bonus 每月绩效奖励

·       Medical leave, annual leave, public holiday 病假, 年假, 公共假期

·       Medical claim 医疗费报销

·       Providing training 提供培训

·       Near public transportation (LRT/MRT) 靠近公共交通

Office/Company Address

Country Malaysia
Region Kuala Lumpur
Map Google Map


  • 我们的公司致力于为员工提供最佳的职业发展机会。
  • 我们提供完善的培训计划,协助员工不断提升知识与技能。
  • 我们注重公正的绩效评估,为员工提供福利待遇以及晋升机会。

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Company Description

Wudx Gourpheadquartered in Singapore, we set up branch office in Los Angeles, San Jose, Hong Kong.Wudx Gourpare grow into world leading professionalInternet service provider by establish industry chain blueprint and developing line ofbusinesses.Wudx Gourp’s businesses included global datacenter, IEPL, Internet bandwidth, IP resource, Internet security and anti-DDoS service, cloud computing& data acceleration, block chain and project implementation and others.

Company Info

  • Industry: Consulting (IT, Science, Engineering & Technical)
  • Registration No.: 1501778-U
  • Company Size: 1 - 50 Employees
  • Average Processing Time: 1 day
  • Benefits & Others: Medical, Sports (e.g. Gym), Parking, Regular hours, Mondays - Fridays
  • Specific Location: Sunway Velocity
This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur