Kuala Lumpur Jobs Manager, It (application) Position at 7-Eleven Malaysia Sdn Bhd

Image 7-Eleven Malaysia Sdn Bhd
  • Job vacancies posted on: 12 months ago


Do you currently live in the Kuala Lumpur and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, 7-Eleven Malaysia Sdn Bhd is currently seeking candidates to then join and fill the position as Manager, IT (Application) and able to work under full time working hours system.

We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of Computer/Information Technology & IT-Software with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.

We are offering a salary of RM 1,600 - RM 3,700 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.

Job Info

Company 7-Eleven Malaysia Sdn Bhd
Position Manager, It (application)
Region Kuala Lumpur
Career Level Manager
Work Experience 5 years
Qualification Bachelor's Degree, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Computer/Information Technology, IT-Software
Minimum Salary MYR 1.550
Maximum Salary MYR 3.700


To manage application support in HQ, as well as the main person in charge for new software enrolment. Managing the team to maintain, gatekeep, design, and to monitor the application in order to ensure the business is up to its needs.


  • Own the technologies in stores and HQ that includes the support of: Application development, integration, changes and maintenance.
  • To ensure the ticket requests daily related to application support are being attended and within SLA.
  • Respond to requests for new or configured software, and ensure the compatibility is reviewed and tested.
  • To update and escalate to the relevant parties on organization systems’ changes, issues, and incidents related to application.
  • Required to conduct testing on the new software or projects with respective parties.
  • Responsible for diagnosing issues in application changes, compatibility with the current or new systems as well as project.
  • Asses the risks of any application changes, development, and ensure that it is documented.
  • To define and monitor the application support team’s KPI, depending on the organization’s objectives and directions.
  • To review and propose the system/license upgrade as well as renewal, according to the organization’s direction.
  • Revamp/review the system’s architecture or system configs according to the company’s tech trend.
  • Manage relevant system knowledgebase as well as to document major changes.


  • Possessed degree in Information Technology/Computer science, or any relevant courses.
  • Possessed minimal of 4-5 years’ experience in Application/IT Support as manager.
  • Candidate who has retail background can be considered as an advantage.
  • Knowledge in standard enterprise applications, MDM, Microsoft applications, Android and vendor management skills.
  • Superb analytical and problem-solving skills.
  • Exceptional organizational and time management skills.
  • Excellent interpersonal, communication, and collaboration skills.
  • Main person in charge for attending to application incidents, whenever required.

Office/Company Address

Country Malaysia
Region Kuala Lumpur
Map Google Map


  • Growth opportunities with the biggest convenience retailer
  • Staff Benefits (Medical, Pharmacy etc.) & Berjaya Group benefits
  • Fast paced and engaging work environment

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Company Description

About Us

7-Eleven Malaysia Holdings Berhad through its subsidiary 7-Eleven Malaysia Sdn Bhd is the owner and operator of 7-Eleven stores in Malaysia. Incorporated on 4 June 1984, 7-Eleven Malaysia has made its mark in the retailing scene and has been a prominent icon for over 30 years. 7-Eleven Malaysia is the single largest convenience store chain with more than 2,400 stores nationwide, serving over 900,00 customers daily.

In line with our business expansion plans, we are always on the lookout for dynamic and vibrant talents who are keen to build their career with 7-Eleven Malaysia.

Our Vision

To be the best retailer of convenience

Our Mission

To consistently serve the changing needs of customers for their convenience

Our Core Values

Understand: We seek to understand the needs of stakeholders & the company to make the best (balanced) decisions

Simplify: We work towards making things convenient for people to increase the effectiveness of our solutions

Solve: We find ways to resolve issues that prevents us from delivering value to those we serve

Connect: We communicate to manage people’s expectations in the most effective manner

Company Info

  • Industry: Retail / Merchandise
  • Registration No.: 120962-P
  • Company Size: More than 5000 Employees
  • Average Processing Time: 23 days
  • Benefits & Others: Medical, Parking, Casual (e.g. T-shirts), Handphone Benefits, Petrol Card & Staff Discount Card within Berjaya Group, Staggered work hours
This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur