Kuala Lumpur Jobs Medical Client Service Officer At Leading Mental Health Clinic Position at The Mind Faculty Sdn Bhd

Image The Mind Faculty Sdn Bhd
  • Job vacancies posted on: 12 months ago


The Mind Faculty Sdn Bhd has open a job vacancy for the domicile of Kuala Lumpur and surrounding areas as medical client service officer at leading mental health clinic with full time work system which will then be placed in our company office.

The candidates we need are those who have the minimum criteria of Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree and experienced and have the integrity to work in the field of Services & Customer Service.

Our company highly values a professional and competitive work environment, therefore, candidates are required to uphold honesty and discipline in a work environtment.

As a professional company, we offer a competitive monthly base salary RM 1,600 - RM 3,700 which can be adjusted by the decision of our HRD company and adjusts to the capabilities of the candidate offers for our company.

Job Info

Company The Mind Faculty Sdn Bhd
Position Medical Client Service Officer At Leading Mental Health Clinic
Region Kuala Lumpur
Career Level Junior Executive
Work Experience 1 year
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Customer Service, Services
Minimum Salary MYR 1.550
Maximum Salary MYR 3.700

Job Summary: We are currently seeking a friendly and professional Medical Client Service Officer to join our team at a leading mental health clinic. The successful candidate will be the first point of contact for our patients, and visitors. You will be responsible for welcoming them with a warm smile, answering their questions, and directing them to the appropriate practitioner.


  • Welcome patients and visitors to the facility with a warm and friendly demeanour.
  • Answer phone calls and emails in a timely and professional manner
  • Direct patients to the appropriate practitioner or service
  • Schedule appointments and maintain accurate records of patient appointments and visits
  • Manage patient intake and handle billing and payment inquiries
  • Ordering of stock, medical supplies and office requirements 
  • Ensure that the front desk area is clean and presentable at all times
  • Perform other administrative duties as required


  • Have a professional and positive attitude
  • Ability to work as part of a team and independently
  • Fluent in English and Bahasa Malaysia
  • Excellent communication, interpersonal skills and personable phone manner
  • Ability to multitask and work in a fast-paced environment
  • Strong organisational and time management skills
  • Proficient in using computer systems, including Microsoft Office and an ability to learn new systems
  • Prior experience working in medical reception/administration roles (Healthcare settings preferred)

What We Can Offer You

  • Competitive salary
  • Performance based incentives
  • Dynamic work environment
  • Work alongside a multidisciplinary highly professional team
  • We are an equal opportunity employer and welcome all qualified candidates to apply.

 If you are passionate about helping others and have the skills and qualifications we are looking for, please submit your resume and cover letter for consideration.

Office/Company Address

Country Malaysia
Region Kuala Lumpur
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  • Dynamic work environment
  • Competitive salary
  • Performance based incentives

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Company Description

The Mind Faculty is a state-of-the-art private mental healthcare facility located in Solaris Mont Kiara. An innovator in Malaysia health care system, The Mind Faculty embraces the latest in evidence-based medicine to pioneer treatments and services for our patients and their families.

Our team comprises of individuals who have worked in this capacity for more than a decade and represent the very best in their fields. Our mission is to advance patient care, education and research in order to change the discourse of mental health in the Malaysian health care system.

Company Info

  • Industry: Healthcare / Medical
  • Registration No.: 988290-W
  • Company Size: 1 - 50 Employees
  • Average Processing Time: 19 days
  • Benefits & Others: Miscellaneous allowance, Monday to Saturday
  • Specific Location: Solaris Mont Kiara
This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur