Subang Jaya Jobs Network Engineer Position at Jenexus Holding Sdn Bhd

Image Jenexus Holding Sdn Bhd
  • Job vacancies posted on: 12 months ago


Our company is currently seeking employees to fill the position as Network Engineer. For those of you who live in Subang Jaya and its surrounding areas, we need you to then join and becoming a part of our company to work in our office, Jenexus Holding Sdn Bhd, and able to work under full time system.

As a company that is professional and competent in the field we are engaged in, we have specific criteria for each of our employees as well as the prospective employees. If you are experienced in the field of Computer/Information Technology & IT-Network/Sys/DB Admin with a minimum degree of Bachelor's Degree, Post Graduate Diploma & Professional Degree, professional, honest and disciplined in work, we look forward to hearing from you as soon as possible.

The average starting salary we can offer you is in the range of RM 3,500 - RM 4,500. If you have credibility beyond the minimum criteria we are looking for, the provisions regarding the average initial salary we offer may change according to our company HRD agreement.

Job Info

Company Jenexus Holding Sdn Bhd
Position Network Engineer
Region Subang Jaya
Career Level Senior Executive
Work Experience 3 years
Qualification Bachelor's Degree, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Computer/Information Technology, IT-Network/Sys/DB Admin
Minimum Salary MYR 3.500
Maximum Salary MYR 4.500

Reports To

Head of NOC Assistant Manager/Technical Director

Responsibilities and Duties

·      Perform details and planning on monitoring for customer setup.

·      Handle support job on customer feedback and complaints in 24×7 basis.

·      Provide level 2 support for the technicians in the NOC.

·      Need to stand by 24×7 base on shifts.

·      Escalate urgent matters within the NOC and with other Technical teams to ensure we are meeting our service level agreement.

·      Provide Network Design and Proposal to client accordingly if any.

·      Troubleshoot all the relevant services and product been deployed for customer.

·      Carry out onsite implementation and support of peplink, cisco & mikrotik router, and Fortinet & Sophos firewall to nationwide customers.

·      Ensure incidents tickets are responded and update properly and resolved within the SLA.

·      Notify to management and related parties for high profiles issues.

·      To monitor and ensure maximum services availability and performance.

·      Ensure professional trouble ticket handling and make sure every ticket for customer need to be open/close properly.

·      Conduct knowledge and skills transfer to internal staffs and plan/propose the support duty to Assistant Manager/Business Operation Director.

·      Onsite and remote IT support of technical issues.

·      Site surveys performed in preparation of onboarding new clients, or upcoming project work.

·      Document client site hardware, processes and procedures.

·      Support customer’s after sales inquiries in terms of upgrade, restructuring, relocation, new service request, issues from existing system and others as required.


·      Degree in Computer Science, Professional Certificate or equivalent.

·      Minimum 3-5 years of working experience as the above position.

·      MTCNA, CCNA & CCNP are preferred.

·      Peplink Certified Engineer are preferred.

·      Sophos Certified Engineer are preferred.

·      Fortinet Certified Engineer are preferred.

Office/Company Address

Country Malaysia
Region Selangor
City Subang Jaya
Map Google Map


  • Medical Benefits
  • Flexible Working Environment
  • Friendly & Young Working Environment

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Company Description

The Jenexus Group of Companies is one of the leading in providing Business Network Services, Business IT Development, Business Cloud, as well as Business Software Development and Business Digital Segment.

The Jenexus Group of Companies has a visionary focus on government agencies and corporate companies across multiple industries, including Defence, Safety & Security, Healthcare, Finance, Ship Building, Renewable Energy, Oil & Gas, IT Solutions, and Engineering & Construction services.

Company Info

  • Industry: Telecommunication
  • Registration No.: 1172134-P
  • Company Size: 1 - 50 Employees
  • Average Processing Time: 27 days
  • Benefits & Others: Medical, Parking, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
  • Specific Location: Bandar Sunway
This vacancy is suitable for those of you who live in the following areas: Selangor