Kuala Lumpur Jobs Noc Engineer Position at DMX Packet (M) Sdn Bhd

Image DMX Packet (M) Sdn Bhd
  • Job vacancies posted on: 12 months ago


Candidates who are domiciled in Kuala Lumpur and its surroundings and meet these following minimum criteria:

  • Qualification: Not Specified
  • Experienced in Computer/Information Technology & IT-Network/Sys/DB Admin
  • Behave in a disciplined, honest, responsible, and professional manner in the work environment.

The initial salary that we can offer is quite competitive with a range of RM 2,500 - RM 3,500. If the credibility and experience that the candidate has exceeds the minimum criteria we need, the salary can change and adjusted according to the decisions of our company's HRD agreement.

Job Info

Company DMX Packet (M) Sdn Bhd
Position Noc Engineer
Region Kuala Lumpur
Career Level Junior Executive
Work Experience 1 year
Qualification Not Specified
Type of Work Full-Time
Specialization Required Computer/Information Technology, IT-Network/Sys/DB Admin
Minimum Salary MYR 2.500
Maximum Salary MYR 3.500

Position Summary

• To manage the company trouble-ticketing systems, provide incident reporting, service performance reporting and recording of spares inventory.

Job Responsibilities

• L1 & L2 Support; responsible for working in a 24×7 NOC, SOC environment.

• Network administration / operation support, network architecture and engineering design.

• Provide network troubleshooting and problem solution.

• Work with vendors or principles to support customers and resolve problems within given SLA.

• The candidate will also be responsible for network security, network performance monitoring and network reporting.

• Focusing on continuous upgrades in supporting processes, operating standard, and efficiency improvement.

• Responsible for incident and problem management.

• Strong focus on customer satisfaction and providing high network availability.

Required Competencies 

• Candidate must possess at least Diploma / Advance / Higher / Graduate Diploma / Professional Degree in Engineering / IT (Computer / Telecommunication) or equivalent.

• CCNA & ITIL certified added as advantage.

• Understanding of IT Network fundamentals.

• Applicants must be willing to work in Klang Valley area and travel nationwide.

• Able to work in shifts.

• Fresh graduates encouraged to apply.

• Able to learn and train others quickly; able to apply new concepts quickly.

• Very good written communication skills, able to work independently, reliable.

• Excellent analytical and problem-solving skills with multitasking skills.

Good process management, especially on process improvement.

Office/Company Address

Country Malaysia
Region Kuala Lumpur
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  • Join a high growth company
  • High salary with performance-based bonus

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Company Description

DMX Packet is the leading technology solution provider and Cisco Gold Partner in Malaysia. Founded in 2003, DMX Packet has been developing advance solutions and digital capabilities in helping our customers making the transition toward digital transformation. We are offering advance IT solutions in Datacenter Networking, Cybersecurity, Storage & Data Management and Hybrid/Clouds. Our unique solutions will increase our customer business agility and resilency by automating IT tasks, enhancing security, and increasing operational efficiency.

DMX Packet drives digital business initiatives of our FSI and large enterprise customers, and helps our customers to best automate and optimise their business tasks. Our enterprise architectures include Cloud Computing, Data Analytics, Software-Defined Networking, Advance Cybersecurity, and Digital Applications.

We always believe our customer success is our success. Moving forward, DMX Packet will continue to invest in the latest technologies such as AI/ML , Data Analytics and advance cloud technologies, and to help our customers to use leading-edge technologies to achieve business goals.

Company Info

  • Industry: Computer / Information Technology (Software)
  • Registration No.: 604312-H
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 26 days
  • Benefits & Others: Dental, Medical, Sports (e.g. Gym), Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur