Johor Bahru Jobs People Experience Specialist Position at ResMed (Malaysia) Sdn Bhd (MY)

Image ResMed (Malaysia) Sdn Bhd (MY)
  • Job vacancies posted on: 12 months ago


Our company, ResMed (Malaysia) Sdn Bhd (MY) is currently opening occasion for those of you who are interested in becoming a part of our company specifically Johor Bahru and its surrounding areas. For those of you who are interested to be a part of our company with the position of People Experience Specialist and able to work in the WFO (Work From Office) system with full time working hours.

We will openly welcome you if you meet these following criteria:

  • Qualification: Not Specified
  • Experienced in Admin/Human Resources & Human Resources
  • Honest, disciplined, and responsible
  • Uphold professionalism in the work environment

We offer you a fairly competitive base salary of RM 1,600 - RM 3,700 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.

Job Info

Company ResMed (Malaysia) Sdn Bhd (MY)
Position People Experience Specialist
Region Johor Bahru
Career Level Senior Executive
Work Experience 3 years
Qualification Not Specified
Type of Work Full-Time
Specialization Required Admin/Human Resources, Human Resources
Minimum Salary MYR 1.550
Maximum Salary MYR 3.700

Let’s talk about the team: 

The People Experience Specialist acts as a frontline quick responder: supporting employees and people leaders, creating a positive employee experience with efficiency, empathy and accountability. In circumstances of more complex situations, the specialist will know when and who to consult with to ensure a satisfactory outcome; escalating when needed. They will possess a strong sense of urgency, customer focus, anticipation of needs and a commitment to continuous improvement.  This is an excellent opportunity to get started in a career in HR.  We are a growth organization with high focus on developing our people. 

Let’s talk about the role:

  • Provide enhanced, personal, proactive support to people leaders and team members in relation to a range of people processes in line with policies and procedures across the employee life cycle Partner with Advisory colleagues by gathering and collating critical information and providing employee focused hand offs where necessary.
  • Collaborate to review, update, and communicate People specific policies in line with legislation changes, best practice, and market trends Monitor and answer frequently asked questions in our case management system.
  • Research and provide timely follow up and engagement when the answer is delayed, not obvious or routine 
  • Act as the main point of contact for people related audit inquiries, surveys, and reporting requirements (routine, ad hoc, & legislative reporting). Run, collate, and provide other people reports as requested 
  • Partner with our People Experience Hub, flexing to assist with important foundational and operational HR work such as making employee changes in the HR System (Workday), completing paperwork that requires employee information, sending templatized employee notification templates as needed and act as a point of escalation for complex and time sensitive requests
  • Promote the usage of self-service and guide the employees on how to access and navigate through all touchpoints and facilitate recurring refresher sessions. 
  • Lead the various onboarding activities of new team members to create a memorable new hire experience for both new hire and hiring manager. 
  • Partner with Global Mobility Team to support mobility programs and policies including relocation and immigration related activities. 
  • May conduct exit interviews to seek to understand employee sentiment and ensure an employee gets closure  
  • Participate and occasionally lead small but important project work as need by stakeholders to meet the People Team’s strategic direction. 
  • Be a relentless improver by identifying opportunities to continually improve ways of working and the employee experience 
  • Performs other related duties as required and assigned 

Let’s talk about you:

  • 2-3 years of Human Resources experience  
  • Degree in Human Resources or related field considered an asset 
  • HR Professional certification and PHR/SPHR/CPHR considered an asset 
  • A desire to Strong customer centric mindset to provide exceptional and personal employee experience with a sense of urgency 
  • Excellent written, oral communication skills and strong interpersonal skills to be able to interact with all levels of organization.  
  • Logical thinker who can assess a situation and provide the right balance of empathy, urgency, and diagnostic of next steps 
  • Proactive in taking ownership to resolve situations by being resourceful to provide exceptional employee experience. 
  • Enthusiastic to learn, and excited by the opportunities new challenges provide. 
  • A strong sense of business ethics and integrity including the ability to appropriately handle confidential information.  
  • Assesses situational and organizational dynamics along with competing activities has strong business acumen and functional knowledge 
  • Strong organizational skills and the ability to manage multiple functions and projects simultaneously  
  • Ability to work well under pressure, flexible in adapting and responding to changing situations; resilient 
  • Experience in working within cross functional teams and able to support multiple countries with a general understanding of additional countries’ employment legislation and when to seek more qualified advice. 
  • Builds partnerships and strong working relationships with internal stakeholders  
  • Desire to work in a high caliber team and strive for exceptionally high-quality service delivery   
  • High attention to detail and focus on data integrity to ensure that the accuracy and completeness of data is maintained at all times in Workday   
  • Experience in Workday or other HR Systems.  
  • Ability to travel ~ 50% of the time
  • Ability to read and write in Mandarin/Korean/German/French will be an added advantage

Office/Company Address

Country Malaysia
Region Johor
City Johor Bahru
Map Google Map


  • Get work experience
  • Bonus for overtime
  • Be taught first
  • Good work environment

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Company Description

About ResMed:

ResMed (NYSE:RMD) changes lives with award-winning medical devices and cutting-edge cloud-based software applications that better diagnose, treat and manage sleep apnea, chronic obstructive pulmonary disease (COPD) and other chronic diseases. ResMed is a global leader in connected care, with more than 1 million patients remotely monitored every day. Our 5,00-strong team is committed to creating the world’s best tech-driven medical device company – improving quality of life, reducing the impact of chronic disease, and saving healthcare costs in more than 100 countries.

ResMed Culture

Today is your day! At ResMed, we believe every day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. We are thinkers and innovators who constantly challenge ourselves to do everything better than the day before, so that people around the world can breathe easier. We are constantly thinking beyond the horizon and challenging ourselves to remain visionaries of the industry we created. Every ResMed employee at every level of the organization can do extraordinary work and deliver innovation. We have always done things our own way. With integrity. With passion. With the aspiration to improve lives with our expertise. That’s why we hire the best.

Company Info

  • Industry: Healthcare / Medical
  • Registration No.: 447062-W
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 30 days
  • Benefits & Others: Regular hours, Mondays - Fridays, Business (e.g. Shirts)
This vacancy is suitable for those of you who live in the following areas: Johor