Shah Alam/Subang Jobs Retail Operations Executive Position at Katrin BJ Sdn Bhd

Image Katrin BJ Sdn Bhd
  • Job vacancies posted on: 7 months ago


We are hiring for the position of Retail Operations Executive with full time working hours for our company office, Katrin BJ Sdn Bhd, for residents of Shah Alam/Subang and its neighboring areas.

Candidates with expertise in Sales/Marketing & Retail Sales and at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree or higher are highly needed. The candidates criteria we are looking for must be trustworthy and disciplined, because our business values a professional and competitive work environment.

Our company provides a competitive salary range of RM 4,500 - RM 6,300, which can be adjusted at the discretion of HRD in our company. This range naturally varies depending on how proficient the candidate credibility can be offered.

We are pleased to announce that our company, Katrin BJ Sdn Bhd, is currently open recruitment for candidates who are interested in joining our office company as a Retail Operations Executive.

Job Info

Company Katrin BJ Sdn Bhd
Position Retail Operations Executive
Region Shah Alam/Subang
Career Level Senior Executive
Work Experience 5 years
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Retail Sales, Sales/Marketing
Minimum Salary MYR 4.500
Maximum Salary MYR 6.300
  • Responsible for directly supervising and managing retail employees across several retail outlets to ensure they meet the Key Performance Index.
  • Ensure a customized training program is developed to enhance the retail employee’s skills and deliverables in the retail outlets.
  • To ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth.
  • Ensure retail employees adhere to 100 % compliance with all company and local authorities’ policies and procedures. 
  • Must be fast and precise in identifying solutions to address employee performance-related challenges.
  • Monitor and administer all matters related to customer satisfaction for the retail outlets.
  • Consistently communicate with the Retail Store Manager or Retail Consultants on information’s relation to shop operations, promotions and others.
  • Ensure retail employees are constantly mentored and monitored to achieve the retail outlet’s sales targets.
  • Ensure retail outlets are visited regularly to ensure the outlets are managed effectively and efficiently.
  • To provide after-sales services to end-user products and attend to customers’ complaints.
  • To build and have a good relationship with complex personnel, retail consultant, and customers.
  • To ensure all orders issued are delivered on time and ensure the highest delivery ratio.
  • To coordinate working schedule and daily operations of the outlets.
  • To ensure a healthy stock level and perform a stock count on monthly basis at all retail outlets.
  • To conduct competitor surveys on the product’s features, prices, and the activities that are taking place in other surrounding outlets.
  • To provide feedback and work closely with the Sales & Marketing team to achieve company objectives


  • At least a Diploma/Degree in any discipline.
  • Self-motivated with a positive attitude, pro-active approach, possess strong leadership qualities, and a team player who can work with minimum supervision and is highly committed
  • Required Language(s): English.
  • Excellent communication and organization skills
  • At least 5 years of working experience in a related field. Preferably those who are hands-on and have knowledge in managing retail outlets. Those from the FMCG industry are encouraged to apply.
  • Must be computer literate and willing to travel outstation and work on weekends. 
  • Applicants must be willing to work in Subang UEP.
  • Applicants should be Malaysian citizens or hold relevant residence status.

Office/Company Address

Country Malaysia
Region Selangor
City Shah Alam/Subang
Map Google Map


  • Various type of Allowances including Petrol Card
  • Comprehensive Fringe Benefits inclusive monetary tokens
  • Excellent monetary reward and commissions for high performers

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Company Description

Who are we ?

Katrin BJ is the TOP houseware supplier with multiple international brands in departmental stores and gourmet supermarkets across the region. Our presences are in Malaysia, Vietnam and Singapore.

What we do ?

Katrin BJis the leading houseware supplier in Malaysia with strong presence in Singapore and Vietnam. We are importers of global brand that are exclusive to us and also own our own brands. We market quaity product at affortable pricing.

Check us out..





Our vision..

To be the best and No. 1 household company in the region.

Our Mission..

To inspire people to attain a healthy lifestyle and to conserve energy.

Our core values..

We adhere to Code Of Ethics.

We are high in integrity and in value.

We Respect to ALL.

We Commit to effort in creating massive results.

We follow "Half Full" and not "Half Empty" values.

We are Passionate to succeed.

Company Info

  • Industry: Retail / Merchandise
  • Registration No.: 90816-M
  • Company Size: 201 - 500 Employees
  • Average Processing Time: 24 days
  • Benefits & Others: Miscellaneous allowance, Medical, Sports (e.g. Gym), Parking, Business (e.g. Shirts), Insurance, Commission, Company Trip & Dinner, Staff Purchase, EPF & SOCSO, HQ - 5 days work; Outlet - 6 days work & shift
This vacancy is suitable for those of you who live in the following areas: Selangor