Kuala Lumpur Jobs Retail Store Manager (jalan Ipoh Kl) Position at Feruni Ceramiche Sdn Bhd

Image Feruni Ceramiche Sdn Bhd
  • Job vacancies posted on: 7 months ago


We are currently looking for adequate candidates to fill the position of Retail Store Manager (Jalan Ipoh KL). For candidates who reside in Kuala Lumpur and its surrounding areas, we are looking forward to hearing from you to join our team at Feruni Ceramiche Sdn Bhd and willing to work in our office under full time working hours system.

We have specific requirements for each of our employees as well as potential workers because we are a professional and knowledgeable business in the field we work in. We look forward to hearing from you soon if you have expertise in the fields of Sales/Marketing & Retail Sales with a minimum Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma & Professional Degree.

We can give you a fairly competitive salary in the amount of RM 6,500 - RM 7,500 on average. It also can be modified based on the credibility and experience you can provide for our business in accordance with our company HRD agreement.

Job Info

Company Feruni Ceramiche Sdn Bhd
Position Retail Store Manager (jalan Ipoh Kl)
Region Kuala Lumpur
Career Level Manager
Work Experience 3 years
Qualification Advanced/Higher/Graduate Diploma, Bachelor's Degree, Diploma, Post Graduate Diploma, Professional Degree
Type of Work Full-Time
Specialization Required Retail Sales, Sales/Marketing
Minimum Salary MYR 6.500
Maximum Salary MYR 7.500

The Store Manager oversees all aspects of the store, including all personnel, product, merchandising functions, business processes and results for the store. This role develops, directs, and motivates the store team which results in great service to all customers, generation of sales/profit and ensure the store is visually distinctive and impeccably maintained. In addition, the store manager maximizes employee productivity, ensuring consistent compliance with the execution of all company Policy & Procedures and maintains an environment that is results-driven.

Sales Management

• Plan and implement the overall store strategy.

• Communicate scheduled sales reports in accordance with organizational standards.

• Drive service quality and customer satisfaction for continuous improvement.

• Achieves sales target and net income target, analyzing variance and initiating corrective actions.

• Develop relationships and identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.

• Communicate scheduled sales reports in accordance with organizational standards.

• Suggest new operational strategies to improve store’s performance and productivity.

• Perform regular sales analysis & reviews to evaluate promotion and sales strategy effectiveness and to identify business opportunities.

Deliver Store Service & Operational Excellence

• Manage resources to ensure smooth running of store operations and in-store service performance.

• Develop store security policies and procedures.

• Improve merchandising presentation and visual displays.

• Recommendation of areas of improvement to continuously improve productivity.

• Conduct data-driven functional analysis with CRM applications, etc.

Manage People

• Provide direction and guidance to team.

• Develop overall team capabilities by way of regular coaching and feedback on performance.

• Define and allocate staff duties in accordance with store’s operational requirements.

• Recruit, train and manage new store employees.

• Train and evaluate store employees, providing periodic feedback to each staffs about their performance.

• Create a healthy and enjoyable store work environment.

• Train store employees on corporate policies, procedures and working culture.

Job Requirements:

• Degree in Business Administration, Marketing or relevant fields.

• Minimum 2 – 3 years of experience in managing a retail store. 

• Experience in sales & marketing related to building materials industry will be an added advantage.

• Experience with using CRM analytical digital applications.

• Excellent abilities in customer service and relationship building. 

• Good time-management skills and strong discipline and work ethics.

• Critical thinker with good problem-solving and analytical skills and abilities.

• Great interpersonal and communication skills to all level staff and customers.

• Ability to supervise and coach employees in areas of organizing, prioritizing, and scheduling work assignments.

Office/Company Address

Country Malaysia
Region Kuala Lumpur
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  • Attractive benefits, salary and sales incentive package
  • Leadership development & career advancement
  • Opportunity to grow with an established industry leader

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Company Description

Established in 2001, Feruni Ceramiche is one of the leading brands in upmarket ceramic and porcelain tiles. Backed by 20 years of experience and extensive knowledge in the tiling industry, Feruni delivers the world's latest tiles trends through an extensive range of products that offers endless design possibilities. The Feruni Retail Store in Petaling Jaya as well as seven stores across Malaysia are specially built to create a world class shopping experience.

Feruni is a purpose driven organisation, where our entire business model and culture is built upon 4 pillars of happiness – Cultivate Talent, Community, Transformation and Value Based Organisation. We strive to cultivate and unleash every individual talent to its full potential, while transforming the traditional tiling industry into a trendy business to make a positive impact to the community.

We are honoured to be recognised for our efforts by the following:

The Star Business Awards (SOBA)

1. Malaysian Business of the Year - Grand Winner

2. Best Employer - Platinum Award

3. Best in Marketing - Platinum Award

4. Best Brand - Platinum Award

5. Best in CSR - Gold Award

The BrandLaureate SMEs BestBrands Awards

1. Best Brand in Tiles

2. SMEs Man of the Year

Company Info

  • Industry: Manufacturing / Production
  • Registration No.: 554784-M
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 14 days
  • Benefits & Others: Dental, Medical, Sports (e.g. Gym), Parking, Personal Accident, Hospitalisation and Surgical, Yearly Medical Claim, Game Room, Smart Casual, 5 days per week
  • Specific Location: Jalan Ipoh
This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur