Kuala Lumpur Jobs Technical Support (it Hardware) Position at ASUSTek Computer Malaysia Sdn Bhd

Image ASUSTek Computer Malaysia Sdn Bhd
  • Job vacancies posted on: 12 months ago

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Our company is currently seeking employees to fill the position as Technical Support (IT Hardware). For those of you who live in Kuala Lumpur and its surrounding areas, we need you to then join and becoming a part of our company to work in our office, ASUSTek Computer Malaysia Sdn Bhd, and able to work under full time system.

As a company that is professional and competent in the field we are engaged in, we have specific criteria for each of our employees as well as the prospective employees. If you are experienced in the field of Computer/Information Technology & IT-Hardware with a minimum degree of Not Specified, professional, honest and disciplined in work, we look forward to hearing from you as soon as possible.

The average starting salary we can offer you is in the range of RM 4,000 - RM 5,000. If you have credibility beyond the minimum criteria we are looking for, the provisions regarding the average initial salary we offer may change according to our company HRD agreement.

Job Info

Company ASUSTek Computer Malaysia Sdn Bhd
Position Technical Support (it Hardware)
Region Kuala Lumpur
Career Level Junior Executive
Work Experience 4 years
Qualification Not Specified
Type of Work Full-Time
Specialization Required Computer/Information Technology, IT-Hardware
Minimum Salary MYR 4.000
Maximum Salary MYR 5.000

Responsibilities:

  • Provide on-site or remove 3rd level support for technical trouble-shooting on ASUS Service Products.
  • Carry out regular review of product performance / repair / returns data.
  • Develop training material and deliver courses to Authorized Service Centre, Call Centre agent and Enterprise Customer technical staff.
  • Close liaison with Authorized Service Partner to ensure consistent understanding of technical issues and communicate the commercial impact to key stakeholder.
  • Execute ad-hoc strategic initiative as and when required by management.

Requirements:

  • Candidate must possess at least a Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Mathematics, Science & Technology or equivalent.
  • At least two (2) years of working experience in the related field.
  • Able to work well in a fast-paced environment, excellent problem solving skills and take initiative in leading change to improve customer satisfaction.
  • Fast learner who is pleasant, patient and self-disciplined.
  • Good command of spoken and written English.

Office/Company Address

Country Malaysia
Region Kuala Lumpur
Map Google Map

Benefit

  • Annual bonus
  • Parking subsidizes
  • Employee benefits

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Company Description

ASUS is a multinational company known for the world’s best motherboards, PCs, monitors, graphics cards and routers, and driven to become the most-admired innovative leading technology enterprise.

Our story began 30 years ago on a journey to create the world’s best motherboards. From those humble beginnings, ASUS quickly grew to become the world’s best-selling and most award-winning motherboard brand.

Over the years, ASUS has developed a range of leading-edge solutions. Building on the core success of our high-quality motherboards, in 2007 we revolutionized the global PC industry and helped establish the netbook computer category with the release of our iconic Eee PC™. Four years later, we ignited a global 2-in-1 device trend with the release of the ASUS Transformer Book.

Inspired by the In Search of Incredible brand spirit, ASUS won thousands of prestigious awards in 2018 for design innovation, product quality, environmental responsibility, and customer service. Last year, ASUS was recognized as the most valuable Taiwanese brand by Interbrand for the seventh consecutive year. ASUS also ranked as one of Forbes’ Global 200 Top Regarded Companies, Thomson Reuters’ Top 100 Global Tech Leaders and Fortune’s World’s Most Admired Companies.

With a global workforce that includes more than 5,00 R&D professionals, ASUS leads the industry through cutting-edge design and innovations made to create the most ubiquitous, intelligent, heartfelt and joyful smart life for everyone. Our commitment to the ASUS brand spirit of In Search of Incredible and our passion for innovation help us deliver the incredible in everything we do.

Company Info

  • Industry: Computer/Information Technology (Hardware)
  • Registration No.: 691503-T
  • Company Size: 51 - 200 Employees
  • Average Processing Time: 25 days
  • Benefits & Others: Dental, Medical, Sports (e.g. Gym), Parking, Regular hours, Mondays - Fridays, Business (e.g. Shirts)
  • Specific Location: Bukit Bintang
This vacancy is suitable for those of you who live in the following areas: Kuala Lumpur