Changi Jobs It Help Desk [night Shift] [changi] – Up To *2.4k* Position at Alphaeus Pte Ltd
- Job vacancies posted on: 9 months ago
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Hi, there! Are you that lucky person we are looking for which will join our company? We will be delighted to have you!
We are hiring for candidates in the residents of Changi and the surrounding regions, we are open recruitment for the positions as IT Help Desk [Night Shift] [Changi] - Up to *2.4k* in our business office, Alphaeus Pte Ltd.
This is a decent opportunity for you who are willing to work under contract working hours.
Candidates with a Not Specified or even higher and greatly experienced in Services & Tech & Helpdesk Support are especially required. Because our company values a competitive and professional work atmosphere, the candidates we seek must be dependable, honest, disciplined, and diligent.
We can offer you a salary that is generally between RM 2,000 - RM 2,400, which is competitive and reasonable. But no need to be worry! If you are beyond our expectations and dedicated to bringing our company to be much better with the credibility that you can offer, the salary range is negotiable and also can be changed according to our company HRD agreement.
Job Info
| Company | Alphaeus Pte Ltd |
| Position | It Help Desk [night Shift] [changi] - Up To *2.4k* |
| Region | Changi |
| Career Level | Non-Executive |
| Work Experience | - |
| Qualification | Not Specified |
| Type of Work | Contract |
| Specialization Required | Services, Tech & Helpdesk Support |
| Minimum Salary | MYR 2.000 |
| Maximum Salary | MYR 2.400 |
Responsibilities:
- To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
- Be available to take calls.
- Prompt response to queries via voicemail / email / fax.
- Accurate assessment/ resolution of problems.
- Provide first level support to troubleshoot and solve technical problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
- Coordination for employee user account administration, activation, changes, and terminations.
- Receive and answer all users’ IT service request calls.
Requirements:
- Min. NITEC in IT related discipline
- Good command in English to liaise with different entities
- Eligible candidate will be sponsored for industry related certificates.
Office/Company Address
| Country | Malaysia |
| Region | Changi |
| Map | Google Map |
Benefit
- Get work experience
- Bonus for overtime
- Be taught first
- Good work environment
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Company Description
Established in 2018, Alphaeus has just one goal in mind – to be a one-stop IT solution provider for all Information Technology (IT) support services in Singapore. A fast-growing IT management company, it focuses on supporting businesses with technology and outsourcing solutions. Alphaeus is engaged in several large contracts with clients from both public and private sectors. Alphaeus has established extensive standard operating procedures (SOP), which is customizable to suit customers’ environments.
In Alphaeus, we aim to provide good quality service to meet customer demands and changing needs.
Company Info
- Industry: Consulting (IT, Science, Engineering & Technical)
- Registration No.: 201837393M
- Company Size: 201 - 500 Employees
- Benefits & Others: Medical, Casual (e.g. T-shirts)
